Privacy Policy

General. Mikes Tickets - Ca acts as an intermediary between buyers and ticket sellers ("TICKET SELLERS") to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERS. All sales are final. As tickets sold through SITE are often obtained through the secondary market and prices are determined by the individual TICKET SELLER, the prices for tickets may be above or below face value. The following are the rules("TERMS") that govern use of the Mikes Tickets - Ca Web site ("SITE") by the user of the SITE ("USER"). By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing SITE. SITE reserves the right to change these TERMS at any time; new TERMS are effective immediately upon posting on SITE. If USER violates these TERMS Mikes Tickets - Ca may terminate USER'S access to SITE, bar USER from future use of SITE, cancel USER'S ticket order, and/or take appropriate legal action against USER.

Orders. Orders placed through SITE will be fulfilled by one of SITE'S network of participating TICKET SELLERS. Contact information for the TICKET SELLER who will fulfill USER'S order (hereinafter known as "FULFILLER") will be provided to USER upon completion of the purchase process. If this information is lost, USER may contact orders@mikestickets.com to retrieve information about the order.

Privacy Policy. USER can browse SITE without revealing USER'S personal information, but in order to take advantage of most of the SITE'S services, USER must give personal information. By providing personal information, USER expressly consents to the collection, use, disclosure and retention of USER'S personal information as described in this Privacy Policy. This privacy policy, herein referred to as the Privacy Policy, covers SITE and PROVIDER'S treatment of personal or personally identifiable information, herein referred to as Personal Information, that may be collected when USER is on the SITE and when USER uses SITE services. This Privacy Policy does not apply to the practices of companies or individuals that SITE does not own or exercise supervisory control over, or to third party advertisers on SITE.


This Privacy Policy discloses the privacy practices for http://mikestickets.com. It applies solely to information collected by this website. This Privacy Policy will notify USER of the following:

  1. What personally identifiable information is collected from USER through the Web site, how it is used, and with whom it may be shared
  2. What choices are available to USER regarding the use of USER data
  3. The security procedures in place to protect the misuse of USER information
  4. How USER can correct any inaccuracies in the information

Information Collection, Use, and Sharing. PROVIDER and FULFILLER are the sole users of the information collected on this SITE. PROVIDER only has access to or collects information that USER voluntarily gives via email or other direct contact from USER, such as requesting or purchasing tickets from a FULFILLER. PROVIDER, along with FULFILLER, will use USER's personal information for transactional purposes, including those related to customer service for the transaction. PROVIDER may also use USER'S personal information to provide marketing services on behalf of SITE as well as share USER'S personal information with affiliated entities of PROVIDER to provide joint content and services and to market the products and services of such entities. PROVIDER may sell USER'S personal information to non-financial organizations, such as companies engaged in direct marketing and the selling of consumer products and services.

PROVIDER will use USER information to respond to USER regarding the reason USER contacted SITE. PROVIDER will not share USER information with any third party outside of PROVIDER's organizations, other than as necessary to fulfill USER request, e.g. to ship an order, or, in some instances, to partner with another company to provide certain content, programs and services such as those disclosed in the previous paragraph. In those cases, PROVIDER will require third party agents to maintain the confidentiality of the data. In those situations, when USER provides personal information, it may be sent directly to the partner company or PROVIDER may share the information with the partner company. Unless USER requests otherwise, PROVIDER may contact USER in the future to tell USER about specials, new products or services, or changes to this privacy policy. Neither SITE nor PROVIDER are responsible for the policies or offerings of any third party, and USER is urged to review third party's policies and terms and conditions, as they may vary.

SITE and PROVIDER will respond to a verified law enforcement or other governmental department request or subpoena relating to a criminal investigation, alleged illegal activity, or identity theft. In such events, SITE and PROVIDER will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, and credit card information. SITE and PROVIDER may also provide such information to merchant processors or other online ticket exchanges for the sole purpose of investigating fraudulent activities. SITE and PROVIDER reserve the right to report to law enforcement agencies any activities that they believe, in good faith, to be unlawful. In the case of identity theft, USER may authorize a law enforcement officer to request the records from SITE and PROVIDER or USER may request that SITE and PROVIDER send any records directly to a law enforcement officer.

USER Access to and Control Over Information. USER can do the following, at any time, by contacting PROVIDER via the email address or phone number given on the website:
  • Opt out of any future marketing or advertising contact from SITE or PROVIDER;
  • See what data is on file about USER, if any;
  • Change or correct any data on file about USER;
  • Have deleted any data on file about USER; and
  • Express any concern USER has about use of USER data.
To stop receiving promotional or marketing emails or to opt-out of having USER'S information sent to third parties for marketing purposes, USER can follow the instructions in any promotional email USER receives from SITE. Even if USER opts out of receiving promotional or marketing emails, USER will still be contacted with transactional messages.

Third Party Advertising Privacy Policy. Please note that third party vendors, including but not limited to Google, show advertisements for SITE on the internet. Third party vendors, including but not limited to Google, use cookies to serve advertisements based on USER's prior visits to SITE. To opt out of Google's use of cookies, USER can visit the Google advertising opt-out page available on Google's website at www.google.com/privacy/ads/. SITE may share, sell, or rent USER information collected voluntarily from USER on the SITE with third party vendors, including but not limited to Google.

Security. PROVIDER takes precautions to protect USER information. When USER submits sensitive information via SITE, USER information is protected both online and offline.

Whenever sensitive information (such as credit card data) is collected, that information is encrypted and transmitted in a secure way. USER can verify this by looking for a closed lock icon at the bottom of USER web browser, or looking for "https" at the beginning of the address of the web page. PROVIDER is committed to not re-identifying sensitive information collected by SITE.

While encryption is used to protect sensitive information transmitted online, PROVIDER also protects USER information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers on which personally identifiable information is stored are kept in a secure environment.

If USER feels that PROVIDER is not abiding by this Privacy Policy, USER should contact SITE immediately via telephone at 949 722 6200 or via email at orders@mikestickets.com.

Copyright Infringement Notification. Should USER wish to file a copyright infringement notification with Mikes Tickets - Ca, USER will need to send a written or electronic communication that includes all of the following, as based on Section 512(c)(3) of the Digital Millennium Copyright Act (DMCA):
  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the material that has allegedly been infringed
  2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity *Please provide the URL(s) in the body of the email or letter, as this will help SITE to identify the potentially infringing material
  3. Contact information of the complainant
  4. A statement that the complainant has a good faith belief that use of the material in the manner complained of is a copyright violation
  5. A statement that the information in the notification is accurate, and under penalty of perjury, that the complainant is authorized to act on behalf of the owner of material that has allegedly been infringed
Written or electronic notice of copyright infringement should be mailed, faxed, or emailed to SITE'S designated agent at:

Copyright Complaints
Mikes Tickets - Ca
75 Gerber Road East
South Windsor, CT 06074
Fax: (949)722-9900
Email: orders@mikestickets.com

Please note the following:
Under Section 512(f) of the DMCA, any person who knowingly misrepresents that material or activity is infringing may be subject to liability for damages.

Service and Advertising Emails. SITE may send USER several service-related emails to the email address given when placing an order. These may include a confirmation email with details of USER'S order, a pre-event email reminder about the event to be attended, and a post-event email gathering feedback on the USER'S experience. When USER places an order, SITE may also add USER to the weekly mailing list to be informed of upcoming events. USER can opt out of these emails at any time by clicking the unsubscribe link in the email itself, or by notifying orders@mikestickets.com.

Amendments. SITE reserves the right to amend this policy at any time.

These policies were last amended on March 21, 2013.
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