Safe, Secure, and Dependable – 

That’s the Mike’s Tickets 100% Buyer Guarantee.

 

100% Guaranteed to Receive Full-Service Customer Care

At Mike’s Tickets, we believe that our customers deserve our full dedication to provide the industry's best service and protection, so that you can focus on what’s important; enjoying your event rather than worrying about your tickets! 

100% Guaranteed to be a Safe and Secure Transaction

We fully believe our customers' private and personal information should remain that way. We use best-in-class industry standards on privacy and security to ensure your transactions are 100% safe and secure.  In particular, unlike many of our competitors, we do NOT share your credit card information to whichever broker or other individual happens to be selling the tickets. We are not lead generators.  Instead, we work on your behalf to procure your tickets, make payments to sellers, and handle any problems so you can have full peace of mind when placing your order.

Click here to learn more about our privacy practices. 

100% Guaranteed to be Valid and Authentic

At Mike’s Tickets we are 100% committed to removing the fear from buying tickets online.  We have among the strongest relationships with licensed, certified, and professional ticket resellers in the industry.  All sellers are rigorously evaluated and screened, according to their business practices and track record, and we guarantee that your tickets will be valid and authentic. 

100% Guaranteed to be Delivered Before the Event

We acknowledge that many of our customers purchase tickets at the last minute, in other cities, or perhaps just as the event is announced. In all cases, delivering tickets to you requires skillful coordination and communication.  To eradicate any logistics concerns, we guarantee that we will deliver your tickets to you in time for the event.  We always prefer to send tickets via secured courier FedEx, but when circumstances do not allow this, we will employ our Mike’s VIP Delivery Services to handle any exceptions. 

100% Guaranteed to be Accurate

We work in tight collaboration with our ticket resellers for your order, and we guarantee that the tickets you receive are identical, comparable or better than the ones you ordered.  In the rare event that tickets received are not comparable or better than what is stated in the final order confirmation, we will work with you to locate acceptable alternatives for the same market price – or your money back.  

100% Guaranteed to be Refunded for a Cancelled Event

If an event is cancelled with no rescheduled date, you are naturally entitled to a full refund of the purchase price, excluding shipping charges.  For events that are rescheduled, we will assist you with any ticket reissuing concerns or help you sell your tickets if the new date is no longer desirable to you. 


Here at Mike’s Tickets we’ve built our reputation on providing the finest customer service, and we are dedicated to achieving your satisfaction. In the rare event that there is a problem with your order as described above or otherwise, we affirm to work vigorously on your behalf to resolve it in time for your event, or if necessary, provide you with a full refund as detailed in our Terms & Conditions.  It is our objective to provide you with the tickets you desire for your important events, and it is our pleasure to assist you all along the way.

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